Help & Support

How can we help?

Choose the option that fits you best and we’ll get you sorted.

Shopper

I’m a Dijiny user

Questions about a wish, a deal, your account, or the app? Email us and we’ll get back to you within one business day.

connect@dijiny.com

Include your registered email or phone number

Merchant

I’m a Dijiny merchant

Questions about your AI agent, listings, payouts, or the merchant dashboard? Visit our dedicated merchant help centre.

Merchant Help Centre

Or email connect@dijiny.com

All sales on Dijiny are final. Once a wish is granted and payment is collected, no refunds are issued. If you believe there has been an error, contact us at connect@dijiny.com and we will investigate.